Payments, shipping & returns

 

YSO Signage sells products through the internet only. In case you have special needs, please contact us. 

Payments
For payments, you can use the methode, given by the webshop. For special, custom orders, you will receive an invoice and work from there. 

Shipping
For national shipping in the Netherlands, we use national post tracked packages. Some products have free shipping. 

For EU shipping, we use either UPS or Fedex, tracked packages, so you are able to trace wen the delivery will be made.

Domestic shipping is EU 4,95
EU incl. UK is EU 15,-
Outside EU, but mainland is EU 25,-

Packaging
We will pack the products thoroughly because they ar all very fragile.  We will put insurance on the shipping.

Returns
Stock products can be returned within 30 days without questions asked. The product must be undamaged or used and shipped in the same package, we shipped it in.

Custom products cannot be returned bit we will handle your question carefuly to you satisfaction.

Damages
Please contact us as soon as possible if you receive the package damaged! We will contact the shipper but we need proof of damages with pictures. Do not through away the packaging.

Stock
Some products can (temperarily) be out of stock. We will inform you if this happens. Please give us some days to produce, and we will ship it out in just a few days.

Custom products 
Please be aware: we need a minimum of 10 workdays to produce custom products. We will keep you posted about the shipping date.

 

YSO Signage
Lambert de Wijsstraat 21-D
5046 LG Tilburg
The Netherlands
T +31 13 711 2430
E info@yoursignonline.com

Bank: KNAB
Account Nr. 729.7818.87
BIC: KNABNL2H
IBAN: NL13KNAB 0729 7818 87
Chamber of commerce: 18061224
VAT NL 001 781 824 B85